Messaging · WhatsApp Business Platform templates
WhatsApp alerts for bills and approvals
Site engineers, billing engineers and managers get approval requests, deviation alerts and bill status on WhatsApp, each with a link back into Tatha Vastu.
Data that moves each way
Only these items move, only for the work orders you turn on.
- To WhatsApp Business
Measurement waiting for approval, with a link to open it
Out - To WhatsApp Business
Deviation alerts at 80% and 100% of BOQ quantity
Out - To WhatsApp Business
Bill status: sent, queried, certified, paid
Out
Field mapping. Tatha Vastu to WhatsApp Business.
| Tatha Vastu | WhatsApp Business |
|---|---|
| Measurement sent for approval | Approval request message |
| Item crosses 80% or 100% | Deviation alert message |
| Client query in the bill room | Query message |
| Bill certified or paid | Status message |
Setup in 4 steps
- Open Settings, then Notifications, and turn on WhatsApp for your company.
- Each user adds their mobile number and agrees to receive messages from Tatha Vastu.
- Choose which events reach which role, for example deviation alerts only to the project manager.
- Messages are sent through the WhatsApp Business Platform with approved templates. Users reply in Tatha Vastu, not in the chat.
- 1. Open Settings, then Notifications, and turn on WhatsApp for your company.Done
- 2. Each user adds their mobile number and agrees to receive messages from Tatha Vastu.Done
- 3. Choose which events reach which role, for example deviation alerts only to the project manager.Done
- 4. Messages are sent through the WhatsApp Business Platform with approved templates. Users reply in Tatha Vastu, not in the chat.Now
Do messages come from our own WhatsApp number?
No. They come from Tatha Vastu's business number. Each user opts in with their own mobile number.
Can someone approve a measurement from WhatsApp?
The message links to the measurement in the app, where it is approved. Approvals stay in the audit trail.
Are bill amounts sent on WhatsApp?
Only if you turn amounts on for that message. By default messages carry the bill number and status.
Can a user stop the messages?
Yes. Any user can switch WhatsApp off in their profile, and email alerts continue.